Assistant Manager, Operational Excellence

Job Purpose

Drive and implement Operational Excellence program in terms of project identification, selection, prioritization, tracking, coaching and managing performance for core business i.e. Property Development, Property Investment & Asset Management and Leisure, in order to meet the SHIFT25 Strategy of Sime Darby Property. Key focus areas are cost optimization, process efficiency, customer experience and quality improvement and other key value drivers for the businesses.

Job Responsibilities

1. Planning and identification of value multiplication areas
   • Identify key value drivers for the business based on Objectives and Key Results principles
   • Undertake problems identification for the key value drivers in line with the company direction, using DMAIC methodology
   • Establish project charters and the relevant cross functional team within the organisation, supported with strong business case
2. Programme delivery control
   • Coordinate activities of work stream to ensure deliverables are met
   • Collaborate with Finance to ensure financial reconciliation of programme impact and forecasted impact
   • Issue standard and ad hoc reports and conduct analysis as required
3. Support initiative delivery
   • Continuously identify roadblocks or delays, define actions needed to unblock and follow up to ensure “course correction” problem solving
   • Challenge the status quo and being hungry for opportunities and better results

Job Responsibilities (Con't)

1. • Act as a problem solving partner for the business as it seeks to identify new initiatives and generate greater impact
   • Break down organisational barriers to collaboration to ensure maximum value delivered
   • Support work stream teams by providing additional resource wherever necessary
   • Support work stream teams by building the capabilities of initiative owners and others in the business
2. Provide programme performance transparency to management
   • Validate and ensure reporting reflects programme performance and highlight exceptions to management team
   • Present/ support preparation of programme updates during key stakeholder meetings
3. Role model
   • Perform the role of an “ambassador” for transformation
   • Advisory roles to bring in the right Subject Matter Experts to solve problems
   • Motivate others and coach team members
   • Identify strategic change agents at operational level

Job Responsibilities (Con't)

Job Responsibilities (Con't)

Impact / Accountability

Cost management & optimization, Agile process transformation and any other key areas for automation and digitalization.

Education/Professional Qualification

Degree in Finance, Accounting, Engineering, Process Manufacturing or any other relevant background.

Lean Six Sigma certification is an added advantage.

Professional Experience

Operational Excellence and Lean Six Sigma related experience. Exposure in Property industry is an added advantage.

Competencies

Risk Management

Governance, Risk and Integrity:

Understand, at minimal:

• The Group and BU/OU/Support Department governance structure and process;
• BU/OU/Support Department operating parameters;
• Laws, rules and regulations impacting BU/OU/Support Department area of operations;
• The Group’s principles and requirements of the Group's Code of Business Conduct ("COBC"), Group Policies and Authorities (“GPA”) and related policies and procedures.
• The basic application of risk management in the BU/OU/Support Department area of operations;

        [the above is collectively known as “requirements”]

Drive, lead and/or assist in:

• Maintaining compliance to the requirements.
• Guiding others, where required.
• Raise concerns and seek guidance when in doubt.